What's your return policy?
You can read our entire returns policy here.
Can I track my order?
Yes! You should have received a tracking number with your order confirmation. And you can always contact us at firstname.lastname@example.org. Please include your order number.
How do I determine my size?
All styles are designed using open sizing.
- Size 1 (AKA XS/S): Under 5'6"/130lbs? We suggest a size 1.
- Size 2 (AKA M/L): Over 5'6"/130lbs? We suggest a size 2.
Either way, we suggest choosing your usual size. And either way, you're gorgeous.
Where do you source your washable superfine wool?
Our wool is purchased directly from the source. It’s comed, dyed and spun at a single mill outside of Milan. 100% Italian, 100% sustainable, biodegradable and traceable back to the source.
Do you have sales?
You can get all the inside information by joining the Kilte Crew. Sign up here.
Who do I contact with questions?
You can always reach out to us at email@example.com.